Contact US


Thank you for your interest in Big Elephant. We are always happy to hear from our website visitors and customers. Please feel free to reach out to us if you have any questions, comments, or suggestions.

You can contact us using the following methods:


If you have a general inquiry or need help with an order, please email us at We will do our best to respond to your message within 24 hours.


If you prefer to speak with us directly, you can call us at 1-909-413-1961. Our customer service team is available to assist you Monday through Friday, 9am to 5pm EST.


If you would like to send us mail or visit us in person, our address is:

Room 206 Block 2 SOFTWARE TOWN OF SHENZHEN UNIVERSIADE Longgang Shenzhen Guangdong China 518000

Social Media:

You can also connect with us on social media. Follow us on Facebook and Instagram to stay up-to-date on our latest products, promotions, and news.

We look forward to hearing from you!

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